Responsible Gaming
Gaming Should Be Entertainment
At Star Casino Online, we believe gambling should be enjoyed as a form of entertainment only—not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.
Please gamble responsibly and within your means. Set limits you can afford to lose and stick to them.
Age Verification
You must be 18 years of age or older to participate in online gambling in Australia. If you are under the legal gambling age, please do not use this service. We take age verification seriously and reserve the right to request proof of age at any time.
Parents and guardians: Please monitor your children's online activities and use parental controls to prevent underage access to gambling sites.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Chasing Losses: Gambling more to try to recover money you've lost
- Loss of Control: Inability to stop or reduce gambling despite wanting to
- Hiding Gambling: Keeping your gambling activities secret from family or friends
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Borrowing Money: Taking loans or borrowing money to fund gambling
- Mood Changes: Becoming irritable or anxious when trying to stop or reduce gambling
- Increasing Stakes: Needing to gamble with larger amounts to achieve the same excitement
- Relationship Strain: Arguments with loved ones about gambling habits
- Financial Hardship: Gambling beyond your financial means or using essential funds
- Lying About Gambling: Deceiving others about the amount of time or money spent gambling
If you've ticked any of these boxes, please reach out for support today.
Self-Help Tools & Responsible Gaming Features
Star Casino Online provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a daily, weekly, or monthly period
- Loss Limits: Set a limit on how much you're willing to lose in a given timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Session Time Limits: Automatically log out after a set period of inactivity
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
If you feel your gambling is becoming problematic, use these tools immediately. You can also contact our customer support team to discuss your concerns.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online – Free, confidential online and telephone counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Gamblers Anonymous Australia – Peer support and recovery meetings
Support available through Gambling Help Online
International Support
- UK – GamCare
www.gamcare.org.uk - UK – GamStop (National Self-Exclusion Scheme)
www.gamstop.co.uk - Canada – Responsible Gambling Council
www.responsiblegambling.org - USA – National Council on Problem Gambling
www.ncpgambling.org - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
German Federal Centre for Health Education – resources on gambling addiction
If You Need Help, Seek It Now
Problem gambling can have serious consequences for your mental health, finances, and relationships. You are not alone, and help is available.
Whether you're worried about your own gambling or someone else's, please contact one of the support organisations listed above. They offer free, confidential assistance and are staffed by trained professionals who understand problem gambling.
Remember: Seeking help is a sign of strength, not weakness. Recovery is possible.
Star Casino Online is committed to promoting responsible gaming and supporting those affected by problem gambling. If you have any concerns about our services or need further assistance, please contact our customer support team.